Driver Operations Specialist (4-6 month contract)

About the role

We are seeking a Driver Operations Specialist to lead the end‑to‑end driver lifecycle as we launch and expand our operations in Djibouti. The role is contract‑based for 4‑6 months with the possibility of a permanent position depending on business needs and performance.

Key responsibilities

• Manage the full driver lifecycle – recruitment, onboarding, activation, engagement and retention.
• Recruit and onboard new driver partners while ensuring compliance with company policies.
• Execute day‑to‑day ground operations and support local market growth.
• Monitor operational KPIs, identify improvement opportunities and report on performance.
• Resolve driver queries and collaborate with cross‑functional teams to maintain operational excellence.
• Analyse data and prepare reports to drive operational performance.

Required profile

• 3–5 years of experience in Operations, Field Sales, Driver/Fleet Operations or Business Development.
• Strong communication, analytical and stakeholder‑management abilities.
• Comfortable working in a fast‑paced, field‑based environment.

Required skills

• Proficiency in Google Sheets or Microsoft Excel.

What we offer

• 4‑6 month fixed‑term contract with the potential to convert to a full‑time role based on performance.